We hope you love the items that you purchased, however, we realize that some items may not work for you. Returns are eligible for store credit or on your original form of payment within 14 days of the delivery date. Returns after 14 days will not be accepted and sent back at the customer's expense.
In order to place a return, you may use the form below to find your order for authorization.
Items that wish to be returned must be unworn, unwashed, and free from perfume, cigarette smoke, pet hair, deodorant, or makeup stains.
Items such as Final Sale, Accessories, Swimwear, and purchased with store credit may not be returned.
Store Credits will be issued via E-Mail in the form of a gift card.
If you are mailing it to us, please contact us as you will receive further information
Oak & Ivy
Returns will be processed 5-7 business days once received by mail.
*Please note that damaged items must be reported within 2 Days of receiving.
*We are not responsible for items lost in transit. If Items are lost in transit you must file a claim with your local post office.