• Please note that payments for pre-ordered items are charged immediately upon checkout, not when items are being shipped.
  • You may cancel your order for a full refund which will be processed to your original form of payment.
  • You may cancel your pre-order before the ship date found on the description of the item, please contact for cancellations.
  • Your pre-ordered item may arrive in a separate shipment if multiple items are ordered and your remaining items are available to ship.
  • Returns are available within a 14 day period.
  • Please note that we try to maintain an open line of communication regarding preordered dates and shipping.  If there are changes out of our control we will contact you as these are estimated shipping times provided by our vendors.
  • Please feel free to reach out if you may have any questions regarding your pre-ordered items.